Store Policies


Store Policy and Returns:

All vintage sales are FINAL. All Instagram sales are FINAL. Tiger Oak Brooklyn does not offer returns, all sales are final and all merchandise is sold as is. Please measure and ask as many questions as necessary. We are always happy to send more photos, videos, or details. We strive to sell vintage in as best of condition as possible. Some vintage pieces show signs of wear that are consistent with age. The condition of each individual item may vary accordingly and are sold as is.

Sold items MUST be picked up within 5 days of purchase. If additional time is needed, all requests must be coordinated with Tiger Oak Brooklyn. Arrangements can be made to store items for a longer period of time for an additional storage fee.

Items not picked up after 30 days are considered abandoned property and will be donated. 

Purchasing + Holds: 

We do not hold items. An issued invoice does not place an item on hold. An item is not sold until we receive payment. 

Please send your email address to get an invoice! First to pay gets it!

Shipping: 

If you are ordering oversized items and furniture online, please email for shipping quote before purchase. Shipping is not included at checkout on oversized items. Please get quotes before purchasing. We can not control shipping costs. 

Delivery:

We are happy to get quotes with delivery services within the NYC area. Delivery is not included with a furniture purchase. We are here to help coordinate and recommend third party delivery companies we have worked with regularly who are affordable and insured. Please note: Delivery companies are not affiliated with Tiger Oak Brooklyn. Any delivery issues should be taken up with the delivery company directly. 

Man With a Van is recommended if you need a COI.